Fastvue Reporter for Sophos – Installation and Setup

Sophos Reporter works by consuming both real-time and archived Web Filtering log data from Sophos UTM. Sophos Reporter’s real-time dashboards and alerts rely on Syslog data to be sent from Sophos UTM to the Sophos Reporter machine.

Historical data can be imported from a log folder archive.

Fastvue Sophos Reporter Installer

1. Download and Install

Download Sophos Reporter and install on a machine (or virtual machine) that meets our recommended requirements for your network size.

Fastvue Reporter is designed for 64 bit Windows Server Operating Systems running Windows Server 2008 R2, Server 2012 R2, or above.

The Fastvue Reporter installer will automatically install and configure the required pre-requisites which include .Net 4.6 and IIS (Web Server and Application Server roles). It will also install Open JDK and Elasticsearch in it’s own self-managed directory.

When installing, you will be asked to select a website to install too. If you are installing on a server with existing websites, we recommend creating a new website in IIS and installing to that. You can also choose to install to a sub-folder of an existing website (such as Default Web Site\Fastvue).

Network SizeRecommended Server Specification
Less than 500 Users4 CPUs/Cores, 6 GB RAM
500 – 1000 Users4 CPUs/Cores, 8 GB RAM
1000 – 3000 Users8 CPUs/Cores, 12 GB RAM
3000 – 5000 Users8 CPUs/Cores, 16 GB RAM
5000+ Users16 CPUs/Cores, 24 GB RAM

* Virtual environments are recommended so you can scale the resources as required.

During installation, you are asked where you want the Data Location to be. The amount of data stored per day will vary depending on the amount of traffic flowing through your Sophos UTM.

The default data retention policy in Fastvue Reporter is 90 days or 90% of drive space, whichever comes first. If 90% of the drive leaves less than 20 GB free, the retention policy will adjust to allow at least 20 GB for Operating System files if the data path is on the same drive as the OS.

These data retention settings can be adjusted in Settings | Data Storage.

We do not advise installing to a network drive due to latency issues affecting the stability of our very frequent read-write operations. For best performance, use a local SSD drive.

Do not install to a mapped network drive, or use a mapped network drive as Fastvue Reporter’s data path, as the assigned drive letters will not exist in the system context – only the user context. If you must use a network drive, specify a UNC path such as \\servername-or-ip\fastvue, but keep in mind the performance issues mentioned above, and you will have to configure ‘full’ permissions for the Fastvue Server’s local system account.

After one or two days of collecting data, check the size estimates in Settings | Data Storage | Settings to see if you need to make adjustments to the data retention policy or your server’s disk space. These estimates become more accurate as data is imported.

To install Fastvue Sophos Reporter:

  1. Double-click the downloaded setup exe on a machine that meets the above recommendations
  2. Proceed through the installation wizard to install the software.  The installation wizard will ask you for:
    • Installation folder (defaults to C:\Program Files\Fastvue\Sophos Reporter). Only application files are installed to this folder. It does not require much disk space.
    • Website and Virtual Directory (defaults to ‘Default Web Site’). If you have other websites installed on your server, it is a good idea to install Fastvue Sophos Reporter to a virtual directory such as ‘fastvue’ or ‘sophosreports’. Then you can access the site at http://yourserver/fastvue for example and it does not interfere with any other site on your server.
    • Data Location (defaults to C:\ProgramData\Fastvue\SophosReporter). This is the location where all imported data, configuration and report files are stored. Specify a location with plenty of disk space.

2. Configure Syslog

For Sophos UTM (SG):

Ensure Sophos UTM has the Web Filtering feature enabled and applied to your network, with at least one category set to block or warn. Then go to Web Admin | Logging and Reporting | Log Settings | Remote Syslog, and add the Fastvue server as a syslog server with these settings:

  • Server = Fastvue Reporter Server IP (add a new host object if necessary)
  • Port = Drag in the predefined SYSLOG protocol. If you already have a syslog application installed on the Fastvue machine, then use a custom port such as 50514.

Then check the ‘Web Filtering’ checkbox in the Remote Syslog Log Selection section and click Apply.

Sophos XG Firewall:

On your XG Firewall, ensure you have a firewall rule with a ‘Web Policy’ applied and the ‘Log Traffic’ checkbox checked.

Then go to Configure | System Services | Log and add the Fastvue server as a syslog server with these
settings:

  • Server = Fastvue Reporter Server IP
  • Port = Any unused port on Fastvue machine (514 is the default)
  • Facility = Daemon
  • Severity = Information
  • Format = Device Standard Format.

Then check the ‘syslog’ checkbox for the ‘Content Filtering’ log events (Web Filter and Application Filter).

3. Add a Source

Add the Sophos UTM as a Source in Sophos Reporter 2.0. This can be done on the start page that is presented after installation, or in Settings | Sources | Add Source.

It may take 10-20 seconds before the first records are imported. You can watch the records and dates imported in Settings | Sources. Once records start importing, you can go to the Dashboard tab to see your network traffic.

4. Enjoy!

Now you can test out the many features of Sophos Reporter 2.0.

Backup Fastvue Sophos Reporter

1. Backup Sophos Reporter’s Data and Settings

If you want to upgrade your existing installation, we recommend backing up your existing settings and data first. This is as simple as making a full copy of the contents of Sophos Reporter’s data location, shown in Settings | Data Storage | Settings (default is C:\ProgramData\Fastvue\Sophos Reporter).

Tip: Compress the backup, especially the data.fvfs folder as this can be quite large.

Backup IIS Web Config File

2. Backup Custom IIS Settings (if applicable)

If you have secured the Sophos Reporter website with IIS or applied any other custom settings in IIS directly, you should also backup the web.config file in the website’s directory (usually under c:\inetpub\wwwroot\<sophosreporter’s site name>). The installer will attempt to also backup and restore this file for you, but this is a good idea just incase there is an issue with the installation.

Fastvue Sophos Reporter Installer

3. Upgrade / Installation

Once your current environment is backed up, simply run the new installer over the top of your existing installation to upgrade. The installer will pick up your existing settings, so just click next throughout the wizard without making any changes. Once installed, browse to the site and clear the browser cache by hitting ctrl + F5 (cmd + R on Mac).

If upgrading from version 2.0 to 3.0, your existing data will be migrated to our new database format (Elasticsearch). This new database unfortunately requires twice the disk space as the previous version, so your data retention ‘size’ policy will be automatically increased if your available disk space allows for it. You will be notified of the change and given the option to confirm or change the settings.

Data migration can take some time depending on the amount of historical data that you need to migrate. This process will happen in the background and you can view its progress in Settings | Data Storage.

We do not advise installing to a network drive due to latency issues affecting the stability of our very frequent read-write operations. For best performance, use a local SSD drive.

Do not install to a mapped network drive, or use a mapped network drive as Fastvue Reporter’s data path, as the assigned drive letters will not exist in the system context – only the user context. If you must use a network drive, specify a UNC path such as \\servername-or-ip\fastvue, but keep in mind the performance issues mentioned above, and you will have to configure ‘full’ permissions for the Fastvue Server’s local system account.

As the data migrates, you can still use the Fastvue Reporter as normal to view dashboards, alerts and run reports on new data, or data that has been migrated.

4. Enjoy!

It may take 10-20 seconds before the first records are imported. You can watch the records count in Settings | Sources. Once records start importing, you can go to the Dashboard tab to see your live network traffic.

Now you can test out the many features of Sophos Reporter.

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