Fastvue Sophos Reporter for Web Appliance

Installation and Setup

Setup Instructions for New Installations

Sophos Reporter for Web Appliance Install launcher

1. Download and Install

Download Sophos Reporter for Web Appliance and install on a machine (or virtual machine) that meets our recommended requirements for your network size.

Fastvue Reporter is designed for 64 bit Windows Server Operating Systems running Windows Server 2008 R2, Server 2012 R2, or above.

The Fastvue Reporter installer will automatically install and configure the required pre-requisites which include .Net 4.6 and IIS (Web Server and Application Server roles). It will also install Open JDK and Elasticsearch in it’s own self-managed directory.

When installing, you will be asked to select a website to install too. If you are installing on a server with existing websites, we recommend creating a new website in IIS and installing to that. You can also choose to install to a sub-folder of an existing website (such as Default Web Site\Fastvue).

Network SizeRecommended Server Specification
Less than 500 Users4 CPUs/Cores, 6 GB RAM
500 – 1000 Users4 CPUs/Cores, 8 GB RAM
1000 – 3000 Users8 CPUs/Cores, 12 GB RAM
3000 – 5000 Users8 CPUs/Cores, 16 GB RAM
5000+ Users16 CPUs/Cores, 24 GB RAM

* Virtual environments are recommended so you can scale the resources as required.

During installation, you are asked where you want the Data Location to be. The amount of data stored per day will vary depending on the amount of traffic flowing through your Sophos Web Appliance.

The default data retention policy in Fastvue Reporter is 90 days or 90% of drive space, whichever comes first. If 90% of the drive leaves less than 20 GB free, the retention policy will adjust to allow at least 20 GB for Operating System files if the data path is on the same drive as the OS.

These data retention settings can be adjusted in Settings | Data Storage.

We do not advise installing to a network drive due to latency issues affecting the stability of our very frequent read-write operations. For best performance, use a local SSD drive.

Do not install to a mapped network drive, or use a mapped network drive as Fastvue Reporter’s data path, as the assigned drive letters will not exist in the system context – only the user context. If you must use a network drive, specify a UNC path such as \\servername-or-ip\fastvue, but keep in mind the performance issues mentioned above, and you will have to configure ‘full’ permissions for the Fastvue Server’s local system account.

After one or two days of collecting data, check the size estimates in Settings | Data Storage | Settings to see if you need to make adjustments to the data retention policy or your server’s disk space. These estimates become more accurate as data is imported.

2. Configure Syslog

Ensure Sophos Web Appliance is configured to send Syslog messages to the Fastvue Sophos Reporter machine. This is done in Configuration | System | Alerts and Monitoring | Syslog. Simply select ‘Enable syslog’ and enter the hostname or IP of the Fastvue server. Port 514 UDP and click Apply. Ensure Port 514 (or the syslog port you chose above) is not firewalled on the Fastvue Sophos Reporter machine

Note: Sophos Web Appliance only supports a single syslog server. If you are already using the syslog server, Fastvue Sophos Reporter for Web Appliance includes a syslog forwarder. You can therefore send syslog messages to the Fastvue machine, and forward the messages on to your existing syslog server.

3. Add a Source

Add the Sophos Web Appliance as a Source in Sophos Reporter. This can be done on the start page that is presented after installation, or in Settings | Sources | Add Source. You can also choose to import historical logs, or forward syslog messages at this stage.

4. Enjoy!

It may take 10-20 seconds before the first records are imported. You can watch the records and dates imported in Settings | Sources. Once records start importing, you can go to the Dashboard tab to see your live network traffic.

Backup Fastvue Sophos Reporter

1. Backup Sophos Reporter’s Data and Settings

If you want to upgrade your existing installation, we recommend backing up your existing settings and data first. This is as simple as making a full copy of the contents of Sophos Reporter’s data location, shown in Settings | Data Storage | Settings (default is C:\ProgramData\Fastvue\Sophos Reporter for Web Appliance).

Tip: Compress the backup, especially the data.fvfs folder as this can be quite large.

Backup IIS Web Config File

2. Backup Custom IIS Settings (if applicable)

If you have secured the Sophos Reporter website with IIS or applied any other custom settings in IIS directly, you should also backup the web.config file in the website’s directory (usually under c:\inetpub\wwwroot\<sophosreporter’s site name>). The installer will attempt to also backup and restore this file for you, but this is a good idea just incase there is an issue with the installation.

Sophos Reporter for Web Appliance Install launcher

3. Upgrade / Installation

Once your current environment is backed up, simply run the new installer over the top of your existing installation to upgrade. The installer will pick up your existing settings, so just click next throughout the wizard without making any changes. Once installed, browse to the site and clear the browser cache by hitting ctrl + F5 (cmd + R on Mac).

If upgrading from version 1.0 to 2.0, your existing data will be migrated to our new database format (Elasticsearch). This new database unfortunately requires twice the disk space as the previous version, so your data retention ‘size’ policy will be automatically increased if your available disk space allows for it. You will be notified of the change and given the option to confirm or change the settings.

Data migration can take some time depending on the amount of historical data that you need to migrate. This process will happen in the background and you can view its progress in Settings | Data Storage.

We do not advise installing to a network drive due to latency issues affecting the stability of our very frequent read-write operations. For best performance, use a local SSD drive.

Do not install to a mapped network drive, or use a mapped network drive as Fastvue Reporter’s data path, as the assigned drive letters will not exist in the system context – only the user context. If you must use a network drive, specify a UNC path such as \\servername-or-ip\fastvue, but keep in mind the performance issues mentioned above, and you will have to configure ‘full’ permissions for the Fastvue Server’s local system account.

As the data migrates, you can still use the Fastvue Reporter as normal to view dashboards, alerts and run reports on new data, or data that has been migrated.

4. Enjoy!

It may take 10-20 seconds before the first records are imported. You can watch the records count in Settings | Sources. Once records start importing, you can go to the Dashboard tab to see your live network traffic.

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