Installation and Setup

Setup Instructions for New Installations

Fastvue Reporter for ContentKeeper

1. Download and Install

Download Fastvue Reporter for ContentKeeper and install on a machine (or virtual machine) that meets our recommended requirements for your network size.

Fastvue Reporter is designed for 64 bit Windows Server Operating Systems running Windows Server 2008 R2, Server 2012 R2, or above.

The Fastvue Reporter installer will automatically install and configure the required pre-requisites which include .Net 4.6 and IIS (Web Server and Application Server roles). It will also install Open JDK and Elasticsearch in it’s own self-managed directory.

When installing, you will be asked to select a website to install too. If you are installing on a server with existing websites, we recommend creating a new website in IIS and installing to that. You can also choose to install to a sub-folder of an existing website (such as Default Web Site\Fastvue).

Network SizeRecommended Server Specification
Less than 500 Users4 CPUs/Cores, 6 GB RAM
500 – 1000 Users4 CPUs/Cores, 8 GB RAM
1000 – 3000 Users8 CPUs/Cores, 12 GB RAM
3000 – 5000 Users8 CPUs/Cores, 16 GB RAM
5000+ Users16 CPUs/Cores, 24 GB RAM

* Virtual environments are recommended so you can scale the resources as required.

During installation, you are asked where you want the Data Location to be. The amount of data stored per day will vary depending on the amount of traffic flowing through your [insert firewall].

The default data retention policy in Fastvue Reporter is 90 days or 90% of drive space, whichever comes first. If 90% of the drive leaves less than 20 GB free, the retention policy will adjust to allow at least 20 GB for Operating System files if the data path is on the same drive as the OS.

This can be adjusted in Settings | Data Storage.

We do not advise installing to a network drive due to latency issues affecting the stability of our very frequent read-write operations. For best performance, use a local SSD drive.

Do not install to a mapped network drive, or use a mapped network drive as Fastvue Reporter’s data path, as the assigned drive letters will not exist in the system context – only the user context. If you must use a network drive, specify a UNC path such as \\servername-or-ip\fastvue, but keep in mind the performance issues mentioned above, and you will have to configure ‘full’ permissions for the Fastvue Server’s local system account.

After one or two days of collecting data, check the size estimates in Settings | Data Storage | Settings to see if you need to make adjustments to the data retention policy or your server’s disk space.

2. Configure Web Filtering Syslog

Ensure you are using ContentKeeper Secure Internet Gateway v.16653 (25 July 2015) or above, then configure ContentKeeper to send Web Filtering Syslog messages to the Fastvue Reporter machine. Use the ContentKeeper ‘Search’ function to search for Syslog to access the Syslog Configuration page.

Under Realtime Logging set:

  • Operational Mode : On 
  • Format : ARM
  • Server IP:Port: [IP of the Fastvue Reporter Server]
    (only specify a port if you need to use something other than 514. Ensure you also use this port when adding the Source in Fastvue Reporter)
  • Facility Level: LOG_INFO

Also ensure the following options are set:

  • Do you want to append URL Arguments to logged URL’s: Yes
  • Do you want to append the Referer to the log: Yes
  • Do you want to append the Microsoft Domain Name to the Username: Yes
Adding a ContentKeeper Source in Fastvue Reporter

3. Add a Source

Add the ContentKeeper as a Source in Fastvue Reporter 2. 0. This can be done on the start page that is presented after installation, or in Settings | Sources | Add Source.

Fastvue Reporter for ContentKeeper - Overview Dashboard

4. Enjoy!

It may take 10-20 seconds before the first records are imported. You can watch the records and dates imported in Settings | Sources. Once records start importing, you can go to the Dashboard tab to see your live network traffic.

Now you can explore all the features of Fastvue Reporter for ContentKeeper.

Fastvue Reporter for ContentKeeper Backup

1. Backup Fastvue Reporter’s Data and Settings

If you want to upgrade your existing installation, we recommend backing up your existing settings and data first. This is as simple as making a full copy of the contents of Fastvue Reporter’s data location, shown in Settings | Data Storage | Settings (default is C:\ProgramData\Fastvue\Reporter for ContentKeeper).

Tip: Compress the backup, especially the data.fvfs folder as this can be quite large.

Fastvue Reporter - Backup Web.Config

2. Backup Custom IIS Settings (if applicable)

If you have secured the Fastvue Reporter website with IIS or applied any other custom settings in IIS directly, you should also backup the web.config file in the website’s directory (usually under c:\inetpub\wwwroot\<fastvuereporter’s site name>). The installer will attempt to also backup and restore this file for you, but this is a good idea just incase there is an issue with the installation.

Fastvue Reporter for ContentKeeper Installer

3. Upgrade / Installation

Once your current environment is backed up, simply run the new installer over the top of your existing installation to upgrade. The installer will pick up your existing settings, so just click next throughout the wizard without making any changes. Once installed, browse to the site and clear the browser cache by hitting Ctrl + F5 (Cmd + R on Mac).

If upgrading from version 1.0 to 2.0 your existing data will be migrated to our new database format (Elasticsearch). This new database unfortunately requires twice the disk space as the previous version, so your data retention ‘size’ policy will be automatically increased if your available disk space allows for it. You will be notified of the change and given the option to confirm or change the settings.

Data migration can take some time depending on the amount of historical data that you need to migrate. This process will happen in the background and you can view its progress in Settings | Data Storage.

We do not advise installing to a network drive due to latency issues affecting the stability of our very frequent read-write operations. For best performance, use a local SSD drive.

Do not install to a mapped network drive, or use a mapped network drive as Fastvue Reporter’s data path, as the assigned drive letters will not exist in the system context – only the user context. If you must use a network drive, specify a UNC path such as \\servername-or-ip\fastvue, but keep in mind the performance issues mentioned above, and you will have to configure ‘full’ permissions for the Fastvue Server’s local system account.

As the data migrates, you can still use the Fastvue Reporter as normal to view dashboards, alerts and run reports on new data, or data that has been migrated.

Fastvue Reporter for ContentKeeper - Overview Dashboard

4. Enjoy!

It may take 10-20 seconds before the first records are imported. You can watch the records count in Settings | Sources. Once records start importing, you can go to the Dashboard tab to see your live network traffic.

Now you can test out the new features of Fastvue Reporter , such as:

  • Live Dashboards (Bandwidth, Productivity and Web Protection).
  • Simple, Powerful Reporting.
  • Private Report Sharing (including Scheduled Private Reports).
  • Real time alerts.
  • Seamless Active Directory integration
  • + Many more!
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